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Open

The complete guide to opening a hospitality venue.

From first concept to your first ninety days of trade. Open covers everything involved in launching a restaurant, bar, or hospitality venue: validation, business planning, capital, location, build-out, licensing, pre-opening, soft launch, opening night, and the critical early weeks that follow.

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What Open covers

Open follows the full arc of launching a hospitality venue, from the earliest stage of the idea through to the point where you have a functioning, trading business. Every chapter addresses a specific phase.

The Concept

Part 01
  • 01
    Finding Your Concept

    The difference between an idea and a venue.

  • 02
    Know Your Market

    Research that prevents expensive assumptions.

  • 03
    Building Your Brand

    Identity before interior.

  • 04
    The Concept Document

    Putting it on paper.

  • 05
    Concept Validation

    From assumption to evidence.

The Plan

Part 02
  • 06
    The Business Plan

    The document that forces clarity.

  • 07
    Capital Requirements and Runway

    How much you actually need.

  • 08
    Raising Investment

    Protect your money and your concept.

  • 09
    Legal Foundations

    Structure, protect, comply.

  • 10
    The Project Plan

    Timelines, milestones, and the critical path.

The Venue

Part 03
  • 11
    Finding Your Location

    The decision that determines everything else.

  • 12
    Design, Layout, and Build-Out

    Building a venue that works.

  • 13
    Licensing, Permits, and Compliance

    The invisible infrastructure.

  • 14
    Building Your Team

    Recruitment, culture, and the pre-opening hire.

  • 15
    Menu Design, Beverage Programme, and Suppliers

    The operating logic of what you sell.

The Opening

Part 04
  • 16
    Pre-Opening Marketing

    Building momentum before the doors open.

  • 17
    Your Digital Presence

    The first impression you cannot control.

  • 18
    Agencies, Influencers, and Partnerships

    Spending smart on external help.

  • 19
    The Soft Launch

    Testing everything before it counts.

  • 20
    Opening Night and the First 90 Days

    Stay the course.

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  • 20 companion worksheets (A4)
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PDF and EPUB buyers on maketheshiftup.com receive 20 companion worksheets with their download.